Internal Documentation

During my tenure in the e-learning industry, I quickly became responsible for contributing to internal documentation, whether in Word, Confluence, or directly in our CMS. Because I was often one of the first on the Content team to learn new features of the CMS (read more about that here), I was already well-positioned to update the internal user manual for the CMS. I soon started taking on other internal documentation projects for the team (e.g., updating project-specific style guides, creating process documents for client-specific JIRA processes, and even the arduous 3-hour daily process of sending content deliveries to one of our clients (a process I later helped partially automate).

The document below is a brief guide on some of SharePoint's basic features.

Full disclosure: Part of my goal with this document is to show that I'm able to adapt to new systems. While I've never actually used SharePoint, many of its features have direct parallels to tools like OneDrive, JIRA, KANBAN boards, Confluence, and Google Sites, all of which are technologies I'm already quite familiar with.

Note: The Table of Contents in this guide contains links to other locations within the document. These links will not work unless you download the document.